In an effort to keep our licensees informed during this time, we may be reaching out to the various trade associations as well as individual licensees. We are confident that our licensees will communicate and work closely with customers that may be impacted by circumstances related to COVID -19, including the possibility of the deferral of fees or other charges. Please remind your members that they should immediately notify the Department of any circumstances that require the closure, relocation, or remote work program as well as efforts taken to work with customers.
We would also expect those licensee that remain open to comply with the CDC’s guidelines regarding best practices for environmental cleaning for the safety of all. Please be advised that our examination schedule may be disrupted during this time and we will be operating with a limited staff in our Montgomery office as of March 23rd. Nevertheless, you may contact us via email or our Department main phone number: (334) 242-3452. See our website at www.banking.alabama.gov for the latest information.
Supervisor, Bureau of Loans
Alabama Banking Department
401 Adams Avenue, Suite 680
Montgomery, AL 36104